StenographLink™

Welcome to the future of Stenograph support! Exclusive to NexGen, StenographLink™ is a cutting-edge innovation that elevates user experience and productivity by enabling direct connectivity to Stenograph Support to quickly suggest adjustments that will optimize your writing accuracy and translation.

With your permission, the Technical Support Representative will securely access settings from your writer and given this information will be able to assist you immediately, saving countless hours in writer adjustments and editing time. Whether you are experiencing splitting, stacking, dragging, or dropping, when you opt-in to StenographLink, it is easy for our knowledgeable team to quickly see your keyboard settings and suggest edits to tension, sensitivity, and even individual key adjustments in real-time, helping you optimize the translation accuracy and performance of your writer. Additionally, when you opt-in, Technical Support can easily download the machine log files, circumventing the need to manually copy the log files to a computer and transfer them over the internet to our Technical Support Team, expediting your support experience.

StenographLink also simplifies writer updates! Over-the-air software updates eliminate cumbersome file downloads and installations. Just like updating a mobile device, keep your writer up-to-date effortlessly, completing updates in seconds at your convenience.

Experience the next level of Stenograph support with StenographLink™ – where connectivity meets convenience, and support meets efficiency.