Customer Care - We're Here to Help!

Have a question or need assistance? Our friendly Customer Care team is happy to assist you.

Monday – Friday (excluding holidays)
8:00 a.m. – 4:30 p.m. Central Time
We typically respond within one business day.

Toll-Free (U.S. & Canada): (800) 323-4247
Local: +1 (630) 532-5100

Our knowledgable staff is ready to help you with these and other questions:

Shipment status or finding your Federal Express tracking number

Change of address, email or telephone number

Obtaining a copy of a paid invoice

Locating a Return Authorization (RA) number

Discovering whom to speak to about a particular issue or question

Not in a rush? Send us an e-mail.We'll get back to you with what you need.