Customer Care

Regular business hours are: Monday -Friday (excluding holidays), 8:00 am-4:30 pm Central time

Phone Numbers: (800) 323-4247 or +1 (630) 532-5100

Email: Send us an email at e-mail

Home Office: 2626 Warrenville Road, Downers Grove, IL 60515 USA

Administrative Support for you, our valued customer!

Our knowledgable staff is ready to help you with these and other questions:

Shipment status or finding your Federal Express tracking number

Change of address, email or telephone number

Obtaining a copy of a paid invoice

Locating a Return Authorization (RA) number

Discovering whom to speak to about a particular issue or question

Not in a rush? Send us an e-mail.We'll get back to you with what you need.