Questions? Call 800-323-4247 for Steno products, or 833-373-3553 for Enterprise products.
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Due to the Easter holiday, all orders placed after 11 a.m. CT on Thursday, April 17, will be processed on Monday, April 21. Stenograph will be closed on Friday, April 18.


Technical Support will close at 11:59 p.m. CT on Thursday, April 17 and will reopen on Saturday, April 19 at 8 a.m. CT. Technical Support will also close at 11:59 p.m. CT on Saturday, April 19 and all will reopen on Monday, April 21 at 8 a.m. CT.

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Customer Care - We're Here to Help!

Have a question or need assistance? Our friendly Customer Care team is happy to assist you!

Need Help? Click to send us a request
Stenograph Customer Care Representative

Our  knowledgable staff is ready to help you with these and other questions. We typically respond within one business day.

  • Track your shipment with FedEx – If you have your tracking number (found in your emailed invoice), you can check your delivery status directly on the FedEx tracking page.
  • Change of address, email or telephone number 
  • Obtaining a copy of a paid invoice
  • Locating a Return Authorization (RA) number
  • Discovering whom to speak to about a particular issue or question

    • Support Resources

    Software License Transfer

    Writing Machine Transfer

    School Transfer of Ownership Form

    Stenograph Terms and Conditions

    International Transactions Paperwork Requirements

    W9

    Bill-Pay Portal

    Navigating Your Zuora Subscriber Portal



    Business Hours:

    Monday – Friday (excluding holidays)
    8:00 a.m. – 4:30 p.m. Central Time

    Phone:

    Toll-Free (U.S. & Canada): (800) 323-4247
    Local: +1 (630) 532-5100

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